Terms of Use

Last updated: 20 August 2026

1. About these terms

These Terms of Use form the end user licence agreement between you and Qoovio Ltd ("Qoovio", "we", "us" or "our"). They apply when you visit our website, download, install, activate, purchase, renew, or use Qoovio. By doing so, you agree to these terms. If you do not agree, do not download, install, activate, purchase, or use the software.

2. Who we are and how to contact us

Qoovio is operated by Qoovio Ltd, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. Contact us at [email protected].

3. Your licence to use Qoovio

Qoovio grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use Qoovio for your own DJ workflow, subject to these terms and the licence plan you have selected. This is a licence to use the software, not a sale or transfer of ownership. Qoovio Ltd and its licensors retain all rights, title and interest in Qoovio, including its code, design, content, documentation, trade marks and other intellectual property rights.

4. Trial, paid plans and renewal

A trial licence is for evaluation only and is valid for the period shown when it is issued. A paid Solo or Pro licence is valid for the stated subscription or licence period and may be renewed before or after it expires. Features, prices, activation limits and renewal terms are shown at checkout or on the pricing page. Unless stated otherwise, a licence does not entitle you to future paid products or services.

5. Device activation and licence keys

Solo licences may be activated on one computer and Pro licences on two computers, unless we state otherwise at purchase. We may require a licence key, email address, app version, operating system and device identifier to verify a licence and enforce those limits. Keep your licence key confidential. You must not share, sell, transfer, publish, lend, rent, lease or make a licence key available to anyone else.

6. Restrictions on use

Except where applicable law expressly permits it and cannot be excluded, you must not copy, reproduce, distribute, sell, resell, rent, lease, lend, sublicense, assign, publish, make available, modify, adapt, translate, reverse engineer, decompile, disassemble, attempt to discover source code, remove notices from, interfere with, bypass, defeat or circumvent any licence, activation, update, security or technical protection feature in Qoovio. You must not use Qoovio to develop, train, test or help create a competing product or service.

7. Third-party services

Qoovio may work alongside third-party DJ software, payment providers, email providers, analytics tools, website hosting, and update hosting. Serato, Rekordbox, Windows, and macOS are referenced only to describe compatibility. Qoovio is an independent product and is not endorsed by those brands.

8. Updates and changes

We may provide updates, bug fixes, compatibility improvements, security changes and feature changes. Some updates may be required to maintain security, licensing or compatibility. You are responsible for keeping a supported operating system and supported version of Qoovio installed. We may change, suspend or discontinue a feature where reasonably necessary, including for security, legal, technical or third-party compatibility reasons.

9. Your content and DJ library

You remain responsible for your music files, DJ library, metadata, playlists, crates, backups, performance setup and decisions made during a set. Qoovio provides suggestions only. Check tracks, compatibility, cue points and transitions before use. Keep appropriate backups of your files and DJ-library databases.

10. Availability and compatibility

Qoovio is provided for supported Windows and macOS environments. Compatibility can depend on your operating system, music-library location, permissions, DJ-software version, metadata quality and local setup. We do not guarantee uninterrupted or error-free operation, or compatibility with every version of third-party DJ software.

11. Fees, refunds and consumer rights

Fees are shown before you submit payment. Payments are processed by our payment provider. Refunds are handled in line with the checkout process and your rights under applicable law. Nothing in these terms limits or excludes any statutory consumer rights that cannot legally be limited or excluded.

12. Liability

To the fullest extent permitted by law, Qoovio is not liable for lost profits, loss of business, loss of data, failed performances, reputational loss or indirect or consequential losses. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

13. Suspension and termination

We may suspend or terminate your licence, or deactivate a device, if you breach these terms, misuse the activation system, share a key, use an unauthorised copy, attempt to bypass protections, fail to pay fees due, or where required for security or legal reasons. On termination, you must stop using Qoovio and remove all copies in your possession or control. Sections which by their nature should continue after termination will continue to apply.

14. Changes to these terms

We may update these terms from time to time. The latest version will be posted on this page with its last-updated date. Material changes will apply from the date stated in the updated terms. Continued use of Qoovio after that date means you accept the updated terms.

15. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you may also benefit from mandatory protections in the country where you live. The courts of England and Wales will have non-exclusive jurisdiction, except where mandatory consumer law provides otherwise.